Complaint Handling

Enquiries, Complaints or Feedback relating to Club Rivers, it Employees, its Contractors, and or its Activities or Promotions can be made at any time by contacting Club Rivers Chief Executive Officer on Tel. 9533 3144, email enquiries@clubrivers.com.au or in person at the Club. The Chief Executive Officer or another representative of the Club will investigate the enquiry or complaint and will respond following the completion of the investigation.